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Cookiepolicy
What cookies are, which ones we use and how to control them – explained in plain English.
Like most websites, ours uses cookies. This page explains what they are, which ones we use and how you can control them.
1What are cookies?
Cookies are small text files saved on your phone, tablet or computer when you visit a website. They help the site work properly, remember your choices and show us which pages are useful.
Some cookies are set by us. Others are set by services we use, such as Google – these are called third-party cookies.
2Cookies we use
We group our cookies into three types:
| Type | What they do | Can you turn them off? |
|---|---|---|
| Essential | Keep the website secure and working – for example remembering your cookie choice and making our forms work. | No – the site won't work properly without them. |
| Analytics | Tell us how people use the site, such as which pages are visited and how long for. This helps us improve it. The information is grouped together and doesn't identify you. | Yes – they're only used if you agree. |
| Embedded content | Some pages show content from other websites, such as Google Maps or YouTube videos. These services may set their own cookies. | Yes – they're only used if you agree. |
We don't use cookies for advertising, and we never sell information about you.
3Third-party cookies
When we use services from other companies, they may set their own cookies. These include:
- Google Analytics – helps us understand how the site is used. See how Google uses cookies.
- Google Maps – shows where our studio is.
- YouTube – plays videos on some pages.
We don't control these cookies, so please check those companies' own policies for more details.
4Managing your cookies
When you first visit our website, we'll ask which optional cookies you're happy for us to use. You can change your choice at any time with the Change cookie settings button on this page.
You can also block or delete cookies in your browser settings. Here's how for the most popular browsers:
If you block all cookies, some parts of our website may not work properly.
5More about your privacy
For more on how we look after your personal information, please read our privacy policy.
Nettl of York is a trading name of Chilli Cactus Limited, Blake House, 18 Blake Street, York, YO1 8QU.
6Changes to this policy
We may update this policy from time to time, for example if we start using a new service. The latest version will always be on this page.
Last updated: October 2026.
Questions about cookies? Call 01904 501 524 or email york@nettl.com.
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